Wei Liu

eBay Senior Technical Specialist

Senior technical expert in eBay's risk control department. He has led the design and development of eBay's real-time RCA platform for risk control, standardisation and fuzzy matching service for risk control addresses, and high-concurrency and high-availability risk control list management system, and is responsible for the design, development and maintenance of the core components of several eBay's risk control decision engines, and has a wealth of engineering experience in high-performance system architecture design. In addition, he has deep technical accumulation and rich practical experience in the integration of knowledge graph and risk control decision engine, and the application of big language model in the field of risk control.

Topic

Practice of LLM in eBay's RCA for Risk Control

Introduction: Root Cause Analysis (RCA) is important in the field of risk control, when anomalies are detected in the online business, quickly locating the cause of the anomaly (usually a system vulnerability or premeditated external fraud) can minimise losses. Traditional RCA analysis relies on manual investigation, which often takes hours of a risk control analyst's time. In this project, we try to combine LLM with Knowledge Graph to explore the feasibility of applying LLM to eBay's risk control RCA to achieve more efficient and accurate RCA analysis. Outline: 1. eBay wind control RCA introduction 2.RCA practice based on LLM and Knowledge Graph. 3. Performance analysis and discussion